Effective Date: 11/10/2025
Terms and Conditions: www.elegantprofile.com/sms-terms-privacy-policy/
Privacy Policy: www.elegantprofile.com/privacy-policy
National Do Not Call Registry: https://www.donotcall.gov
Introduction
At Elegant Profile, LLC, protecting your privacy is our priority. This SMS Privacy Policy and Terms document explains how we collect, use, and safeguard your information when you opt into our SMS program. By enrolling, you agree to the terms below, which comply with the 2025 Telephone Consumer Protection Act (TCPA), January 2024 FCC ruling, Campaign Registry requirements, and CTIA Best Practices.
Information We Collect
When you opt in to receive SMS communications, we collect:
- Phone Number: The mobile number you provide for SMS messages.
- Message Interaction Data: Delivery and engagement metrics (e.g., delivery status, response keywords).
- Consent Records: Timestamps and methods of opt-in (e.g., web form, keyword, or signed paper).
How We Use Your Information
We use your information to:
- Send messages that are relevant to your relationship with Elegant Profile, LLC, including updates, reminders, and product information.
- Demonstrate compliance with federal SMS regulations, including TCPA (2025) and Campaign Registry rules.
- Improve communication quality and monitor engagement metrics.
We do not sell your data or use it for unrelated marketing purposes.
One-to-One Consent Requirement
Per the January 2024 FCC ruling, your SMS consent is specific to Elegant Profile, LLC and does not extend to third parties or affiliates without your explicit, documented approval.
Message Frequency & Data Rates
You may receive between 3 to 5 messages per week, unless an event or service update requires additional notifications. Message and data rates may apply depending on your mobile carrier plan. Elegant Profile, LLC is not responsible for carrier charges.
Opt-In Methods
Your participation requires explicit one-to-one consent, which may be collected through:
- A clearly marked checkbox on our online form
- A signed paper form with SMS consent language
By opting in, you confirm that receiving SMS messages is not a condition of purchase.
Opt-Out and HELP Instructions
To manage your SMS preferences:
- To unsubscribe: Text “STOP” to any message to immediately opt out of future messages.
- For assistance: Text “HELP” or contact us directly:
- Phone: (336) 331-3480
You may re-enroll at any time using one of our opt-in methods.
Data Sharing & Disclosure
- We will never sell your personal information.
- We may share data only with trusted SMS service providers to enable message delivery. These partners are contractually obligated to confidentiality and compliance.
- If you are listed on the National Do Not Call (DNC) Registry, you will only receive SMS messages if you have explicitly consented.
Security of Your Information
We implement reasonable and industry-standard safeguards to protect your personal data. However, please note that no system is completely secure, and we cannot guarantee absolute protection.
Record-Keeping & Proof of Consent
We maintain records of your opt-in and opt-out activity, including:
- Timestamp of consent
- Method of consent (e.g., online, verbal, paper)
- Confirmation of any STOP or HELP requests
This ensures compliance with the 2025 TCPA and Campaign Registry standards.
Changes to This Policy
We may revise this SMS Privacy Policy and Terms as regulations evolve. If material changes occur, we will notify you via SMS or publish updates at www.elegantprofile.com. Continued use of our SMS service implies your acceptance of the revised terms.
Limitations of Liability
SMS delivery may be affected by your mobile carrier’s network status. Elegant Profile, LLC is not responsible for message delays or failures due to carrier or infrastructure issues.
Contact Us
If you have any questions about this policy or need to update your SMS preferences, please contact:
Elegant Profile, LLC
4622 Country Club Rd, Suite 100
Winston-Salem, NC 27104
Phone: (336) 331-3480
Email: management@elegantprofile.com
General Privacy Policy
Our Commitment to Your Privacy
At Elegant Profile, LLC, your privacy is a top priority. We're committed to protecting the personal, financial, and health information you entrust to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have about your data.
Information We Collect
To provide you with the best possible service, we collect information in a few ways:
- Information You Provide: This includes personal details you give us directly, such as your name, address, email, phone number, insurance details, and any relevant health information needed for your care.
- Information We Collect Automatically: When you visit our website, we automatically collect some technical information. This includes your IP address, browser type, and how you interact with our site (like which pages you visit and for how long).
How and Why We Use Your Information
We use your information for essential business and clinical purposes, including:
- Scheduling appointments
- Processing billing and fulfilling orders
- Coordinating with your insurance provider
We also use automatically collected data to understand how visitors use our website so we can improve its performance and your experience.
Cookies, Analytics, and Tracking Technologies
Like most websites, we use cookies and other tracking technologies, such as Google Analytics, to help us operate and improve our site.
Cookies are small text files stored on your device that help us remember your preferences and understand how you use our website. We use this information for tracking, analytics, and ensuring our systems work together smoothly.
Google Analytics helps us understand our website traffic and user behavior. This service collects data about your visit but does not identify you personally. We use these insights to make our website better for you.
- You can learn more about how Google uses this data here:
.How Google uses data when you use our partners' sites or apps - To prevent your data from being used by Google Analytics, you can install the Google Analytics Opt-out Browser Add-on by visiting
.this page
Who We Share Your Information With
We only share your information with trusted third parties to provide our services. We do not sell your personal data. These partners may include:
- Insurance companies
- Other healthcare providers involved in your care
- EHR platforms (like DrChrono)
- Payment processors
- Marketing vendors who help us communicate with you
Keeping Your Information Safe
We use appropriate administrative, physical, and technical safeguards to protect your personal information from unauthorized access or disclosure. These security measures include SSL encryption, password protection, and strict access controls.
Your Privacy Rights
You have the right to manage your personal information. You can request to access, change, or delete your personal data at any time.
To make a request, please contact us at management@elegantprofile.com.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we'll post the updated policy on our website. We encourage you to review it periodically to stay informed.